Agricultural Global Customer Service Manager- West Midlands - JH203
Are you an experienced customer service manager looking for a career defining next step?
You would be joining an industry shaping agricultural company with an international reach in a business-critical senior management role. This role will involve management of the UK and international customer service team, with responsibility for working with HR on recruitment, staff training and development.
You will be working closely with the account management, head of supply chain and commercial teams to ensure excellent customer service and product quality.
This role would be best suited to someone adaptable with a strong understanding of the entire customer service process, those with experience in export would be of particular interest to our client.
What may a week look like?
- Working closely with key stakeholders and other departments.
- People management- to include development, performance, and recruitment.
- Innovation in the customer service team- you will be driven and keen to continually improve customer experience.
- Building a positive, progressive, and dynamic customer service team.
Your attributes and experience:
- Excellent team management skills.
- Extensive customer service experience.
- An agricultural background/understanding.
- Ambitious with the drive to improve results.
- Understanding of manufacturing would highly advantageous.
The package: A generous salary and bonus package is available.
Please call Jadine Huxtable on 01885 485525 or email an up to date copy of your CV (In Word Format) to email@example.com
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